Your Daily CX Briefing

With all your metrics and action items in one place, it's the only briefing you need to
make sure you're never blindsided again.

Get Early Access

Cloud-sun
Own the Day
Presented in simple, actionable stories, your briefing helps you prepare for the day head so you're never blindsided.
Warning-2
Early Warnings
Customer issues and trends are highlighted to you each day so you can proactively solve so you don't have to keep firefighting.
User
Rescue List

Your briefing tells you which customers are angry, frustrated and at risk of churning. Assign these customers using teh tools you use.

Diagnostics
All your metrics in 1 place
Combine sales, support, agent performance and reviews in one easy to read briefing each day and month. Never look for data again

The risks to your business

25 $B
Lost each year due to poor customer service
0 %
People who switch brands after 1 negative experience
1
The people an American tells about a bad experience

A Different Approach

Unlike traditional Business Intelligence (BI) or analyics, your CS Daily Briefing is constantly learning against all of your data, It never stops seeking out new risks and opportunities, surfacing them to you when you need them most.

Decision ready stories personalized to your customers

Storyhub understands your business to find and deliver the stories that matter the most to your customers.

Thousands of data experiments running 24/7/365 detect stories in the data and are delivered in your newsfeed.

Stories present important issues so they are easily consumed, include the context to understand and suggests next actions or decisions.

Each story is designed to take all the relevant data and present as an easy to understand story, giving you suggested next actions.

With native sharing tools, such as liking and commenting, Storyhub is built to get your customer team aligned and engaged.

Harvey Derwent avatar image
“If you turn data into a story that anybody can read, contextualize and understand, then the team can focus on what to drive.”
Matt C. Head of CS
Screenshot

A clear path to success based on real business experience

Storyhub delivers a regular feed of the stories it thinks you're interested in. It's a super easy way to consume all of the data your business generates.

Some will be critical and highlighted, others are designed to increase your overall understanding of your business but may not need action.

The newsfeed automatically adjusts to your likes and dislikes and you can save and track the stories you;re interested in following.

With native sharing tools, such as liking and commenting, Storyhub is built to get your team aligned and engaged.

Harvey Derwent avatar image
“Stories are 20X more memorable than facts alone. ” Andy G, Founder
Screenshot

Integrated with the solutions you already use, with a bias to action

Storyhub delivers a regular feed of the stories it thinks you're interested in. It's a super easy way to consume all of the data your business generates.

Some will be critical and highlighted, others are designed to increase your overall understanding of your business but may not need action.

The newsfeed automatically adjusts to your likes and dislikes and you can save and track the stories you;re interested in following.

With native sharing tools, such as liking and commenting, Storyhub is built to get your team aligned and engaged.

Harvey Derwent avatar image
“Stories are 20X more memorable than facts alone. ” Andy G, Founder
Screenshot

Trusted by some of the world's leading brands

Less Looking, More Doing.

Stop trying to decipher dashboards or submitting requests to the data team.
Take charge of your business.

Read

Share

Act

Measure

Scales with your business

Storyhub works with every type of Direct to Consumer company. From Startups to billion dollar corporations. If you have business questions you’re struggling to answer and need a way to make better decisions then Storyhub is for you.

FAQ

Storyhub is a new concept and we’re sure you have some questions. Disclaimer – we don’t have all the answers yet. But we’re excited to partner with some great companies to fill in the blanks!

Absolutely. We take the privacy and security of your data very seriously.

We are fully GDPR and CCPA compliant and never store any sensitive customer information or PII.

We also have state of the art security though AWS etc etc 

If you've got it, we'll connect to it! We can connect to any type of database or software tool.

Our customers typically connect Storyhub to their transactional, support, review and product information so we can give them the best possible stories.

Right now (June 21) Storyhub is in beta. We are actively seeking customers to test out Storyhub and provide feedback.

If you're interested, get in touch and we can talk!

Still have unanswered questions? Get
in touch

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