- Specifically Designed for D2C eCommerce
- available 24/7, We’re here for you!
- Simple Integrations with tools you already use
- Continuous improvements every day
Make your customers happier.
every day.
A simple, data-driven newsfeed delivered daily to help you make the right decisions to improve Customer Satisfaction and Retention.
Do any of these sound familiar?
“It’s hard to get all my customer information in one place – I waste time going to different apps, dashboards and excel.”
“I’m tired of being blindsided and fighting fires – How do I get on top of things instead of being one step behind?”
“There’s so much happening – I just need to know the couple of things I can do to really improve our performance!”
If so, Storyhub was built for you. We queue up the most impactful actions you can take to keep customers happier.
The Stories that matter
A daily newsfeed so you and your team can understand & improve
Stories that make a difference
Finding More Fans
Storyhub has worked through millions of transactions and tickets so you don’t have to.
It’s allowed us to identify those Magic Moments where first time buyers become fans and where fans become life-long supporters.
Segment your customers easily across all your data
Guide your customers from curious first-timers to committed fans
Allocate your resources to where they are most impactful - intervene at the right time
Early Warning Stories
Wouldn’t it be nice to know when major issues and demand for support are going to hit you?
Never be blindsided again as Storyhub searches 24/7 for signals across your business so that you are always prepared.
Signals from across your business - product, marketing, sales and more
Better prepared for crises and ahead of the curve on support materials
Share and explain surges better to your team, colleagues and company
Customer Rescue Stories
Know exactly which customers are feeling left out and when to step in. Why spend $$$ to attract customers and not invest in keeping them?
Never leave a customer behind again and convert more first-timers into committed customers.
Daily stories highlighting at risk customers
Emotion & Intent Detection
Connected to tools you already use. Link directly to problem tickets to resolve faster
Built for D2C Customer Leaders
“Storyhub is even better than I could have imagined. It really is a game-changer, getting me what I need without asking."
Ben Segal, Snr Director CX, Pair Eyewear
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